FRED.ai Privacy Policy
FRED.ai respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you use our website or our services.
By accessing this website or providing your information to us, you agree to the terms of this Privacy Policy.
1. Who We Are
FRED.ai is an AI and automation consulting business operating from Dubai, United Arab Emirates.
If you have any questions about this policy, contact:
support@withfred.ai
2. Information We Collect
We may collect the following information when you interact with our website or services:
Information you provide directly
Name
Email address
Phone number
Company details
Project information submitted in forms or questionnaires
Any content you enter into our contact or audit forms
Information collected automatically
IP address
Browser type and version
Device information
Website usage data
Cookies and tracking activity
Information from third party tools
If you book calls, complete questionnaires or link accounts using tools such as Calendly, Tally, Google Workspace, or CRM platforms, we may receive the information you provide through those systems.
How We Use Your Information
We use your information for the following purposes:
To respond to enquiries
To provide our services and deliver project work
To personalise and improve your experience
To send updates, confirmations, and administrative messages
To analyse website traffic and performance
To maintain security and prevent misuse
To comply with legal obligations
We do not sell your personal information to any third party.
4. Legal Basis for Processing
Depending on your location, we process your data under one or more of the following legal bases:
Your consent
Performance of a contract
Legitimate business interests
Legal compliance
5. Sharing Your Information
We may share your information only with:
Trusted service providers such as hosting companies, email services, automation platforms and scheduling tools
Payment processors if applicable
Legal authorities if required by law
All third parties are required to protect your data and process it only for agreed purposes.
We do not share information for marketing by third parties.
6. Data Security
We take appropriate security measures to protect your information from loss, misuse, unauthorised access or disclosure.
However, no method of transmission or storage is completely secure. You provide your information at your own risk.
7. Data Retention
We keep personal information only for as long as necessary to:
Provide our services
Meet legal or regulatory requirements
Resolve disputes
Support business reporting and analysis
You may request deletion of your data at any time.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Withdraw consent
Request a copy of your data
To exercise your rights, contact support@withfred.ai.
9. Cookies
Our website uses cookies to improve user experience, track website performance and enable certain features.
You may disable cookies in your browser settings, but some site features may not function correctly.
A full Cookie Policy can be provided on request.
Third Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. Please review their policies before providing any personal information.
International Transfers
Your data may be processed in the UAE, the UK or other countries where our service providers are located.
We take reasonable steps to ensure your information remains protected regardless of where it is processed.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Continued use of the website after changes are posted will be considered acceptance of the updated policy.
Contact
For questions, requests or concerns, contact:
support@withfred.ai